1. Confidentiality 

1.1 We (also referred to as www.magicinepharma.com) are devoted to protecting your privacy and ensuring the security of any information received by you. We strictly adhere to the requirements of data protection laws established in India. Our privacy policy is published in accordance with the provisions of the Companies Act, having the registered address at 2nd Floor, C107 Industrial Area Phase 1, Naraina, New Delhi, Delhi 110028.

1.2 The sole purpose of this policy is to explain what personal information we collect from your visit(s) to our Website, and how we protect the information provided by you when you use our Website. Magicinepharma.com assures you that we will use such information precisely and carefully, in accordance with this privacy policy statement. This Privacy Policy is effective from Jan 2021 (updated ACT) Policy upgradation.

2. Consent by Customers 

2.1 Whenever you submit any kind of information to Magicinepharma.com, or you use products and services offered by us, you agree to be obligated by the Privacy Policy's terms.  

2.2 We may need to communicate about order transaction details and other notifications through emails, calls, texts, and other forms of messaging.  

2.3 Further in future, Magicinepharma.com may request some optional information and feedback from the customers in order to customize the website.  

2.4 You must provide up-to-date Personal Information to us, thereby granting us permission to contact you for further updates about your order at Magicinepharma.com. Magicinepharma.com is not responsible for any inaccurate information provided by you, which might affect your experience on www.magicinepharma.com. 

3. Information we collect 

3.1 Magicinepharma.com doesn't collect any personally identified information of our customers. We ask you to provide us with your: 

Name

User ID

Email address

Billing/Shipping Address (including country and ZIP/ postal code)

Gender

Age

Phone number

User encoded password

Prescription

3.2 We may receive your device's technical information, during your visit to Magicinepharma.com because of the communication protocol settings on the Internet. 

3.3 We may collect information regarding the pages you view and the time you spend on particular pages. This information helps us analyze the preferences of the Customers, to customize our services. 

4. Use of the information collected from you 

4.1 Magicinepharma.com will collect and preserve the information provided by you only to fulfill our services to you. Any information provided by you or collected by us will be used for the following purposes ONLY: 

• To initiate our commitment to our products and services; 
• To improve the functionality of Magicinepharma.com; 
• To make the website's content accessible to you; 
• To take productive feedbacks from the Customers; 
• To verify the identity of Customers, thereby avoiding frauds. 

5. Access to the Customer's information

The personal information of our customers is accessed by certain employees of Magicinepharma.com for initiating the procedures. Also, all such employees are bound to confidentiality commitment. 

6. Cookies ​ 

Cookies are small pieces of data stored on the user's computer by the web browser while accessing a website. Magicinephama.com uses cookies to scrutinise data about the web page traffic as it helps us to save the Customer’s choices for the website's customization. Customers are asked to either accept or decline cookies. By not accepting cookies, you may not be able to use the website to its fullest proficiency. 

7. Users' Rights to Their Personal Information

7.1. All information provided magicinepharma, including sensitive personal data, is given voluntarily by the User. Users have the right to withdraw their consent at any time. However, withdrawal of consent will not affect past actions.

7.2. Users can access, modify, correct, or delete the personal information they provided to magicinepharma. If a User updates their information, magicinepharma may keep a copy of the original data in its archives. To update or correct personal information, Users can visit the "My Profile" section on the website/app.

7.3. If a User has shared personal information with magicinepharma before reading the Privacy Policy or Terms of Use, and they disagree with how the information is handled, they can request changes by emailing (ruchika@magicinepharma.com). Users can ask magicinepharma to confirm if their personal information is being held and to delete it if desired.

7.4. If a User chooses not to provide their information or later withdraws consent, magicinepharma.com may discontinue the services for which the information was required.

8. Changes to the Privacy Policy

8.1. Magicinepharma may update this Privacy Policy at any time, with or without prior notice. We recommend checking it regularly to stay informed about any changes. While we will try to notify you of significant updates via email, website messages, or account notifications, it is ultimately your responsibility to review the Policy. Continued use of the website will mean you accept the changes, even if you're not directly informed by magicinepharma.

8.2. By using the Website/App, you automatically agree to any updates made to the Privacy Policy.

9. Additional note for the user 

Magicinepharma.com ensures that the personal information of the customers will remain secure with us. Also, it will be protected by any unauthorized disclosure or manipulation/modification. Therefore, we guarantee to eliminate any possible risk factor in terms of confidentiality and security.  

10. Contact information 

If you have any query related to the Privacy Policy terms, please contact ruchika@magicinepharma.com or call +91-72920-72921.